Original title
Rip Off Britain
Released
11/30/2009
Origin country
GB
Genre
Crime, News
Status
Returning series
Number of seasons
17
Number of episodes
392
Rip Off Britain is a BBC One series which exposes Britain's rip-offs and helps consumers. It began on 30 November 2009, presented by former news journalists Angela Rippon, Gloria Hunniford and Jennie Bond. Newsreader Julia Somerville replaced Bond from series three. From the second series onwards, the show was remade into cut-down editions of 30 minutes which air in a prime time slot on Friday evenings.
The consumer series returns with a special week of programmes from Tenerife, as the Rip Off Britain team unravel the costs and complications of checking-in airline baggage.
Gloria Hunniford, Angela Rippon and Julia Somerville spend a day with the British Consulate in Tenerife, investigating how holiday emergencies are resolved.
The team investigate stories about holidays and travel, discovering how an airline sent one passenger backwards and forwards around the world after a missed connection.
The team investigates holiday horror stories, including a family left devastated by the truth about an investment, and the 'holiday tax' bumping up the cost of flights.
Continuing the programmes from Tenerife, with the story of a couple left stranded in the middle of the night after being booked into a resort that had been closed for months.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear how a hotel lost two passports then said it was nothing to do with them.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of the families who struggled to escape a terrifying hotel fire.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear of websites promising to help get a new passport, but failing to do so.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how mobile bills can rack up costs of hundreds of pounds while abroad.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team reveal how airlines can escape having to pay out after lengthy delays.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. They learn how much of what is served at well-known restaurants is made on the premises.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate concerns over food and drink. A year after the horsemeat scandal, how much can we trust our meat?
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the quality and prices of the food sold in the supermarkets that dominate our weekly shop.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate what we pay for our food, looking at the rising cost of a roast and discovering how the weather affects prices.
Angela Rippon, Gloria Hunniford and Julia Somerville expose more secrets of the food business, investigating whether special offers and packaging are always everything they seem.
The team look at how some supermarkets make it hard to compare prices between products and work out the best deal, and examine what exactly goes into our sausages.
The team expose some of the unexpected ingredients that go into our favourite foods, such as crushed beetle, and investigate misleading labels.
The team investigate more stories about what we eat, asking if most of us have a diet too sweet for our own good and looking at the best way to start the day.
The team take a look at best-before and use-by dates on food labels and reveal why frozen food can sometimes be better for you than fresh.
The team explore whether free-range eggs are really worth the extra cost and reveal the unexpected levels of salt in some everyday products.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal new figures on the impact of cyber crime.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal extraordinary ways to slash the cost of a weekly shop.
Julia Somerville, Angela Rippon and Gloria Hunniford explore the increasing threat of identity theft.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the customer service of some of Britain's biggest names.
Gloria Hunniford, Angela Rippon and Julia Somerville discover how postal workers are being drafted into the battle against scams.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a decision with repercussions for the entire holiday industry.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team discovers why, after an emergency abroad, an insurer refused to pay the bill.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team uncover some of the unexpected costs of taking a cruise.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear from a man whose holiday company wouldn't let him cancel his booking.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team hear about a family grounded by someone else's extraordinary mistake.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team look at the holiday homes booked online that turn out to be a con.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team unpicks who decides whether hotels deserve the star ratings they advertise.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate travel disasters that happen en route to or from destinations.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team investigate a company taking money for holidays that never happened.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate viewers' holiday disasters. The team meet families who arrived on holiday to find no record of their bookings.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Tests reveal whether more expensive orange juice is a healthier product.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team looks at where some of our food comes from and how it is described.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. Britain's supermarkets are under scrutiny in this episode.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team unravel conflicting advice about the benefits and dangers of everyday foods.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team reveal unmissable secrets about the freshness of some of our foods.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate problems viewers have had when eating on the go.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team visits a school that has banned high-caffeine energy drinks.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team explore whether the labels on food always tell the full story.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team investigate whether the products we buy offer good value for money.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team debunk some of the claims about foods and their apparent health benefits.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how scammers have found a way to hijack genuine phone numbers.
Gloria Hunniford, Angela Rippon and Julia Somerville challenge two shoppers to see if haggling can get you a better deal on the high street.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the restaurants breaking new rules on giving out vital allergy advice.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal the most effective ways to complain and how to slash the cost of car insurance.
The last programme in a week of live editions of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Art investments are among the topics in the frame.
The Rip Off Britain team investigate viewers' holiday problems. The lifesaving piece of kit that airlines don't always carry, and the best way to avoid mosquito bites.
The Rip Off Britain team investigate viewers' holiday problems. The team meets a woman who cannot understand why travelling alone means paying more.
The team investigate viewers' holiday problems. As the latest holiday scams are revealed in this edition there's advice to make sure you don't get caught out the same way.
The team investigate stories about holidays and travel. They meet people who feel they have been treated unfairly by companies who changed the details of what they'd signed up to.
The Rip Off Britain team investigate viewers' holiday issues. A woman reveals how her break was ruined by bedbugs. Plus will a pricier sun cream provide superior protection?
The Rip Off Britain team investigate viewers' holiday issues. A couple who bought a home abroad end up living in the garage after their property is inexplicably demolished.
The Rip Off Britain team investigate viewers' holiday issues. The team come to the rescue of a family whose trip is in jeopardy thanks to a problem getting a visa online.
The Rip Off Britain team investigate viewers' holiday issues. The team hear from a single mum whose tour operator left her with three small kids in the middle of nowhere.
The Rip Off Britain team investigate viewers' holiday issues. The team look into allegations that airlines are finding new ways to wriggle out of paying passengers compensation.
The Rip Off Britain team investigate viewers' holiday issues. The team reveal how scammers take advantage of a company that's revolutionised the way millions of people travel.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team test out the hygiene standards at some of Britain's biggest names.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about our food. The team discovers what's being done to ensure our water supplies are clean.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. The team help viewers get to the bottom of why they don't think they got what they paid for.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. Exotic-sounding smoothies may be full of more ordinary fruits than you might expect.
Amid complaints of rising prices, the true cost of Britain's fish and chips is revealed. Plus a closer look at a supermarket's claims about the benefits its milk gives dairy farmers. And how some of the lagers that trade off their foreign roots actually have their origins rather closer to home.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into frustrations with half-empty packaging.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, revealing the reality of how safe those leftover, half-eaten jars of food are to eat.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including a look into whether supermarket deals are always the bargain they appear to be.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food, including surprising tips on how to ensure the products we buy stay at their best.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the truth about food. A woman who spends only a fraction of the price of an average weekly shop reveals her secret.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Gloria relives her own recent experience of being scammed.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. Star Wars actor Mark Hamill reveals his consumer secrets.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. This episode looks at an email hacking scam conning people out of their money.
Live edition of the consumer series with Gloria Hunniford, Angela Rippon and Julia Somerville. The team hear about plans to tackle the aggressive fundraising of some charities.
The final live edition of the consumer series. The team look at the continuing controversy around the tumble dryers in UK homes at risk of catching fire.
The Rip Off Britain team investigate viewers' holiday issues. They are in Barcelona, examining how police are tackling the city's reputation as the pickpocketing capital of Europe.
The Rip Off Britain team investigate the jaw-dropping tale of how a company sent one family to a succession of villas it turned out they had no right to stay in.
The Rip Off Britain team examine why travel companies so often refuse refunds for cancellations - even if there is still plenty of time to sell it to someone else.
The team investigate why a group of unconnected travellers at the same hotel had their complaints treated differently when they went through the same experience.
Gloria Hunniford, Angela Rippon and Julia Somerville meet families who have paid for guaranteed seats together on planes, only to find that's not what they get on board.
Angela Rippon, Gloria Hunniford and Julia Somerville examine the cleanliness of British hotel rooms. Does booking a more expensive hotel guarantee a cleaner room?
Gloria Hunniford, Angela Rippon and Julia Somerville investigate health-related holiday disasters, including those who have had to cancel holidays due to the zika virus.
Julia Somerville, Gloria Hunniford and Angela Rippon hear about dramatic stories of how holidays were scuppered by unexpected disasters.
The team investigate problems viewers have had at airports, including a costly passport problem and confusion at airport security.
The team hear how one man's home was rented out to holidaymakers without him knowing anything about it. Plus the hidden charge adding hundreds of dollars to American hotel bills.
The team investigates the airport meet-and-greet companies that promise safe and secure parking but instead leave cars in fields or by the side of the road.
The team investigates a life-changing accident in Cuba that left one group of friends asking who is responsible when disaster strikes on a trip abroad.
The team discovers how airlines are working to stop drunk passengers from disrupting flights, meeting a boy caught in the crossfire and the bouncers recruited by airports.
The team reveals the unwelcome guests said to be scuppering more holidays than ever, as bedbugs return with a vengeance. Simon Calder has advice on staying safe abroad.
The team exposes airline secrets, testing out if it is true that airlines snoop on flight searches in order to hike up fares. Plus Simon Calder has tips on visiting Dubai.
Live episodes of the consumer series, featuring a look at how phone fraudsters can make their texts appear to be from a familiar and trusted number.
Live episodes of the consumer series. A test reveals the alarming extent to which second-hand car dealers are leaving buyers exposed to dangerous faults.
Live episodes of the consumer series. Viewers reveal how they have lost their savings after companies targeted their pension pots.
Live episodes of the consumer series. With people losing money to scams they have come across on social media, could more be done to stop people losing out?
Live episodes of the consumer series. With fraudsters using fake ID to get other people's money, how can security be improved to make it harder for them to succeed?
After a man reveals how eating one particular food cost him his job, Angela Rippon takes a drugs test to see what effect the same ingredient has on her.
One man finds out whether confusion at the supermarkets over how to bag raw meat may be putting people's health at risk.
The team expose problems with the packaging around foods and investigate why so many people say one well-known product is just too difficult to open.
The team reveals the unpleasant hygiene secrets of some supermarkets and stores and accompanies inspectors trying to keep standards up to scratch.
The team investigate the new fad for protein-enhanced versions of familiar products to see if paying the extra has any benefit.
The team present a shocking expose into food fraud in curry houses, as lab tests reveal surprising truths about meals that simply aren't as described.
The team get to grips with some of the promotions, prices and portions of the food we buy and explore why some meals have fallen short of expectations.
The team explore viewers' concerns about supermarket deals and offers - do they always save as much money as it might appear?
The team unravel some of the costs involved in eating out and investigate whether the prices some restaurants charge for wine are fair.
The team explores the implications of the vegetable shortage earlier this year and the effect it continues to have. Disgruntled customers explain why they now watch films at home.
Live episode of the consumer series, featuring an expose of one of the world's fastest-growing scams, and hi-tech car parking payment systems are put to the test.
Live episode of the consumer series, spotlighting an elaborate fraud that uses mobile phones to gain access to bank accounts. And an update on some past stories.
Live episode of the consumer series. An unemployed man reveals how responding to an ad for an apparently dream opportunity led to him being conned out of hundreds of pounds.
The team tackle the latest consumer issues live from Glasgow, investigating why so many big-name airlines have recently made headlines for the wrong reasons.
In the last of their special week of live programmes from Glasgow, the team investigate why England is the only part of the UK where you still have to pay for prescriptions.
Angela Rippon, Gloria Hunniford and Julia Somerville explore the impact some of the travel stories dominating recent headlines will have on travel plans for 2018.
Gloria Hunniford, Angela Rippon and Julia Somerville look at shocking examples of trips that have gone disastrously wrong.
Julia Somerville, Angela Rippon and Gloria Hunniford look into a terrifying accident that occurred around a hotel pool for which no-one is taking responsibility.
Julia Somerville, Angela Rippon and Gloria Hunniford look into difficulties that can arise en route to or from a holiday destination.
Julia Somerville, Gloria Hunniford and Angela Rippon get to the bottom of a fresh collection of scams designed to trick people out of hundreds of pounds.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate holiday disasters that can occur before people have even reached their destination.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a company that has failed to deliver the trips coachloads of passengers booked and paid for.
Julia Somerville, Angela Rippon and Gloria Hunniford look at how people can ensure they are protected if something goes wrong while on holiday.
The team expose some surprising issues viewers have had with apparently 'free' cancellations and investigate the companies offering to help claim compensation for flight delays.
The team unravels some of the mysterious phone and car hire charges viewers have been hit with either during or after their holidays.
The team gets to the bottom of which countries are ones where it is - or isn't - safe to drink the tap water, and test out the most effective ways to beat travel sickness.
Julia Somerville, Gloria Hunniford and Angela Rippon investigate stories to do with staying healthy and safe while travelling.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems with big-name airlines, including the stranded Monarch passengers left out of pocket.
The team investigates whether the great deals advertised for holidays are always quite what they seem - or if they are even available at all.
The team hear how one family's trip abroad was ruined by a reality very different from the glossy photos the travel brochure had shown.
Angela Rippon, Gloria Hunniford and Julia Somerville with topical reports into food and drink. This episode focuses on some serious concerns about going out for a meal.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate problems viewers have encountered at restaurants and ask why so many of the big-name chains are suddenly in crisis.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why viewers feel they have been let down or misled with regard to some of the country's food and drink festivals.
Angela Rippon, Gloria Hunniford, and Julia Somerville discover why it is feared up to 90 per cent of the fridges in homes may not be working efficiently, or safely.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate more stories to do with food, and expose an unexpected downside to the nation's favourite fizz, prosecco.
Angela Rippon, Gloria Hunniford and Julia Somerville look at problems faced by viewers when out shopping or at the supermarket.
Angela Rippon, Gloria Hunniford and Julia Somerville look into whether products that claim to be sugar-free or have zero sugar are really as good as people might think.
Angela Rippon, Gloria Hunniford and Julia Somerville reveal how some establishments are using fake hygiene ratings to trick customers through the door.
Angela Rippon, Gloria Hunniford and Julia Somerville discover the truth about foods supposed to be healthy, as well as the way that they are sold.
Angela Rippon, Gloria Hunniford and Julia Somerville look into convenience foods and deliveries, putting some of the most popular online takeaway services to the test.
Live episodes of the consumer series, featuring a look at the increase in the number of councils charging to collect garden waste and making millions in the process.
Live episodes of the consumer series, featuring a look at the lack of consumer choice around water suppliers, as customers reveal disastrous experiences.
Live episodes of the consumer series, featuring passengers with disabilities sharing their experiences of being left stranded on trains or at stations.
Live episodes of the consumer series. The team investigate whether the appliances, gadgets and electricals in our homes are really as safe as we expect them to be.
Live episodes of the consumer series. Undercover footage captures the tactics of a company targeting old or vulnerable people to persuade them to hand over thousands of pounds.
Angela Rippon, Gloria Hunniford and Julia Somerville launch a special week of live episodes of the consumer series, with the latest topical reports.
The shocking consequences of an ID theft are vividly revealed as the team follows the experiences of a woman whose bank account is repeatedly being emptied by fraudsters.
Julia Somerville, Angela Rippon and Gloria Hunniford hear about a family's heartbreaking battle to regain control of precious images of a lost loved one.
A live edition of the consumer series. A look at how scammers have been able to get their hands on the savings that viewers had been counting on for retirement.
A live edition of the consumer series. Gloria Hunniford, Angela Rippon and Julia Somerville ask if the much-hyped new laws to crack down on cold calling will have an impact.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate viewers' holiday disasters, with expert advice to ensure trips stay hassle free and on budget.
Angela Rippon, Gloria Hunniford and Julia Somerville hear how viewers' travels were ruined by life-threatening events and disasters.
The team investigates how changing attitudes are affecting trips abroad and why in some cities it seems tourists are no longer quite so welcome.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate more viewers' holiday nightmares, looking at problems with flights and planes.
The team investigate situations where the holiday dream is very different from the reality, and how the timing of the trip could make all the difference.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate new developments affecting people who dream of their very own place in the sun.
Angela Rippon, Gloria Hunniford and Julia Somerville return with another look at viewers' travel woes, focusing on the frustrations of complaining.
Angela Rippon, Gloria Hunniford and Julia Somerville present another look at viewers' real-life holiday horror stories, looking at the growth of the 'staycation'.
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more of the pitfalls that could scupper holiday plans, looking at the strange phenomenon of disappearing deals.
Angela Rippon, Julia Somerville and Gloria Hunniford uncover some surprises about air travel, including the one word on a ticket which should ring alarm bells.
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more viewers' holiday horror stories, looking at some of the things that can go wrong on cruises.
Gloria Hunniford, Julia Somerville and Angela Rippon reveal more holiday tips. Simon Calder presents a guide to experiencing the northern lights.
Julia Somerville, Angela Rippon and Gloria Hunniford battle to resolve more viewers' holiday problems, taking a look at the changing face of 21st-century travel.
Gloria Hunniford, Angela Rippon and Julia Somerville get to the bottom of more viewers' holiday problems, focusing on some of the difficulties people experience while flying.
Julia Somerville, Gloria Hunniford and Angela Rippon look at some of the risks that travelling could present to someone's health, or even their identity.
Angela Rippon, Gloria Hunniford and Julia Somerville report on how fraudsters can take remote control of your computer to raid your bank account.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a training academy for plumbers and the spiralling cost of lifetime pet insurance cover.
Angela Rippon, Gloria Hunniford and Julia Somerville uncover an investment opportunity that promised easy financial gains but scammed one woman out of £120,000.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether telecoms companies are unfairly penalising those who don’t want to manage their accounts online?
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a particularly nasty scam that’s seen viewers conned out of tens of thousands of pounds.
Today, the people who have lost tens of thousands in dormant accounts their banks can't trace, and who is at fault when contaminated fuel causes major damage to your car?
Today, the mystery mobile phone charges that have left many viewers out of pocket, and the shocking story of a professional dog walker caught on camera mistreating a dog.
On today’s show, a woman unable to get her stolen car back despite it being found, and how where you live impacts on what you can recycle.
On today's show, the spiralling cost of buy now, pay later finance deals, and and the woman left out of pocket because of a mix-up with an electronic train ticket.
Today, where you should turn if you've been the victim of fraud, and the cost of watching TV in hospital – are you paying too much?
How sickness or injury on holiday can be devastating, even if you have insurance.
Angela Rippon, Gloria Hunniford and Julia Somerville hear from people who found themselves grounded and out of pocket when their airlines let them down.
The team look into the disturbing cases of people whose holidays were left in tatters when almost imperceptible damage to their passports meant they weren't allowed to fly.
How life's milestones, both happy and sad, can interfere with our travel plans, including shocking accounts of travellers being turned away from cruises because they are pregnant.
Angela Rippon, Gloria Hunniford and Julia Somerville look at the perils of flying and why it is still so challenging for disabled travellers.
The team hear about a villa rental fraud so sophisticated that even a former police detective fell for it.
Guest presenter Amar Latif shows us how new technologies and old-fashioned manners can open up the world in new ways to blind travellers.
What the collapse of Thomas Cook and the rise of online booking means for future holidays. Does it spell the end of the traditional package holiday?
The team reveal the crazy case of the £99 mystery weekend break that wasn't quite the bargain customers were hoping for.
The team hear from drivers stranded abroad despite having paid for what they thought was comprehensive insurance. And is carbon offsetting just a load of greenwashing?
The team investigate pet microchipping. It is supposed to help reunite you with your lost pet, so why is it leaving some dog owners heartbroken?
With some of the biggest names in high street pharmacy ending free prescription deliveries, the team hear how some vulnerable and elderly people say they are losing out.
In the wake of recent product recalls, Julia Somerville, Gloria Hunniford and Angela Rippon ask if you can really trust the safety of the appliances in your home.
The team look into one of your biggest bugbears: patchy mobile phone coverage. And new rules designed to help people stuck with mortgages they can barely afford.
The team reveal why new banking rules introduced last year to help reimburse fraud victims might be coming to a premature end.
Just how easy is it to get through to your bank? We hear the devastating consequences for fraud victims who say they just couldn’t get hold of someone on the phone quick enough.
The big-name holiday companies offering special cleaning services in the wake of Covid-19 - are they as pristine as they promise? And travel guru Simon Calder answers your questions.
Julia Somerville, Gloria Hunniford and Angela Rippon tackle a topic that drives so many drivers to distraction: parking companies. Will new rules bring them into line?
Why energy bills are leaving customers at their wits’ end, and how fraud on a big-name internet shopping site has left some customers out of pocket.
The wedding woes of brides-to-be who have lost out thanks to the pandemic. Will the new government rules calling for refunds work?
How well do companies respond to events they could not have foreseen or prevented?
It is every holidaymaker’s nightmare – arriving at your hotel only to find it’s closed. And the customers left stranded at the airport because their Covid test results arrived too late.
The programme asks who is responsible when passengers’ valuables are stolen from a coach – after one Italian driver, supposed to be guarding the group’s belongings, popped out for a burger.
The holidaymakers left footing the bill after insurers refused to cough up for their medical emergencies, and the travellers sent to stay in hotels that they found didn’t actually exist.
The disappointed music fans stuck with tickets for concerts abroad that were cancelled due to coronavirus. And the static caravan owners whose holiday havens are headed for the junk yard.
Gloria, Angela and Julia investigate more holidays that went wrong. Today, they focus on the cons that have wrecked your getaways, including the motorhome scammers selling non-existent vehicles.
Angela Rippon, Julia Somerville and Gloria Hunniford expose the scammers who trick would-be travellers out of their money by intercepting our favourite social media sites.
Just how watertight is your consumer protection when things go wrong and your travel company lets you down?
Angela, Gloria and Julia focus on the huge impact coronavirus has had on travel, including the insurance company that refused to pay out after a couple’s tour of South America came to a grinding halt.
Food and travel blogger Kacie Morgan finds out how hotels and restaurants are working to keep customers safe during the pandemic.
Gloria, Angela and Julia are back with a brand new series, live in the studio. This week, it’s the issues affecting you in lockdown, kicking off by investigating the scammers preying on the pandemic.
Angela, Julia and Gloria look at the issues affecting you in lockdown. Today, it’s deliveries, and how some of you say you’re struggling with service from some of the biggest names in the business.
Today Angela, Julia and Gloria are tackling broadband services, and one of your biggest bugbears – the scammers preying on those left most vulnerable by the pandemic.
Angela, Julia and Gloria look at the concerts cancelled by Covid-19 – why can’t some of you get the refund you want? And problems with one of the country’s most well-known investment groups.
Angela Rippon, Gloria Hunniford and Julia Somerville take a look at the problems some of you have been having trying to get hold of a bike.
As lockdown rules are relaxed even further, the team looks at how to make sure you’re getting a good deal when you’re out and about. And what does the summer hold for holidays?
Angela Rippon, Julia Somerville and Gloria Hunniford take on the scammers leaving people thousands of pounds out of pocket. Also, they look at some big name companies who've left some of their customers hanging. And advice from the top team of experts to help make sure you get the best deal going.
The team continues to tackle big consumer bugbears. Plus advice from some of the country’s leading experts on everything from money worries to holiday conundrums.
In this penultimate day of the series, there’s free expert advice on issues from IT to banking and everything in between, as well as your emails and messages answered live on the show.
Angela Rippon, Gloria Hunniford and Julia Somerville drill down into more of the topics that you’ve been telling us have been driving you up the wall.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Gloria, Angela and Julia look at UK breaks, investigating complaints about dirty caravans and exploring the problems facing disabled travellers at hotels that claim to be accessible.
A team of experts advise a disabled passenger who couldn’t access any excursions on her cruise, and we get some aircrew insider tips on the best things to pack for your holiday.
The team investigate the unstoppable rise of the villa rental scams catching out unwary customers, and travel guru Simon Calder goes west with his guide to a trip along the USA's legendary Route 66.
The perils of booking online as experienced by a stag party left with nowhere to stay, and Simon Calder gives us his guide to a magical break on the River Fowey in Cornwall.
A look at the ups and downs of flying, including the ‘direct’ flights that stopped off en route and the passengers who arrived at the terminal to find that their flight didn’t actually exist.
The team hear from holiday makers left horrified after their supposedly family-friendly Jamaican holiday resort turned out to come with a distinctly adult flavour.
The team look at how Covid and Brexit might affect how we travel for years to come, hearing from passengers prevented from boarding their flights due to changes in passport rules.
The team look at unexpected and unwelcome costs that can catch you out on your travels, hearing from airline passengers who came to regret accepting voucher refunds at the height of the pandemic.
Angela Rippon, Gloria Hunniford and Julia Somerville find out what happened when campers left piles of rubbish at some of Britain’s greatest beauty spots.
The ordeal of travellers waiting to be evacuated from the Canary Islands after their hotel was covered in ash from a nearby volcano eruption.
As the current energy price crisis bites there’s advice on how you can save money on your fuel bills, from some of the country’s top personal finance experts live in the studio.
Online reviews that can’t be trusted. How can you spot the real from the fake? Plus, breakdown cover let-downs – the exclusions that drivers say left them out in the cold.
The shocking story of the fraudsters scamming parents out of thousands of pounds by sending fake SOS messages posing as their children. Travel journalist Simon Calder answers your holiday questions.
Communities say they’ve been left without a working phoneline after an upgrade let them down. It’s part of a big scheme that will affect all landlines – so tune in to see how you might be affected.
Are you owed a tax rebate? If you’re not sure, be careful where you look! The team investigates the tax rebate-checking websites that sign you up for a claim.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Angela Rippon, Julia Somerville and Gloria Hunniford share the latest consumer advice.
Gloria Hunniford, Angela Rippon and Julia Somerville are joined by some of the country’s top consumer experts to address the impact of the cost of living crisis on families all over the country.
Gloria, Angela and Julia reveal the little-known money saver that could help lighten the financial load and exclusively uncover the nation’s best and worst broadband providers.
Gloria Hunniford, Julia Somerville and Angela Rippon challenge the companies making it harder for their customers to deal with rising prices.
Julia Somerville, Gloria Hunniford and Angela Rippon reveal more advice which will keep the nation’s cash where it should be – in our pockets.
Angela Rippon, Gloria Hunniford and Julia Somerville expose more businesses that are failing to help you make your money go as far as you need it to.
Gloria Hunniford, Angela Rippon and Julia Somerville report on the heartbreaking case of the woman faced with a large medical bill which her travel insurer won’t cover.
Angela Rippon, Gloria Hunniford and Julia Somerville throw the spotlight on big name holiday companies you say are letting you down.
Julia Somerville, Angela Rippon and Gloria Hunniford report on the holidaymakers who arrived at their hotels, only to discover they'd been closed for years.
The Rip Off Britain team go behind the scenes at one of the UK’s biggest airports to find out just how much luggage goes missing and there is expert advice on how to keep tabs on your holiday cargo.
From caravans that didn’t live up to the marketing material to world cruises that proved tricky to insure, the team investigate why things went wrong, so you can avoid the same perils. Also, there is plenty of advice in our travel clinic and top tips on how to travel safely.
Gloria Hunniford, Angela Rippon and Julia Somerville have got the scammers in their sights – including the story of the phoney travel agent who ripped off hundreds of customers.
The Rip Off Britain team investigate how one switch of the visa rules left many with their trips hanging in the balance.
Julia Somerville, Angela Rippon and Gloria Hunniford are back to help keep your holiday on track. Cabin luggage - which airlines are being stingiest with their free allowance?
A look at unexpected problems that threaten to knock your travels off course, including the double-booking nightmare that put a real dampener on the holidays of two families.
Angela Rippon, Gloria Hunniford and Julia Somerville explore disasters that derailed some holidays before they’d even begun.
Gloria, Angela and Julia are here to help you conquer the cost of living crisis, starting with pre-payment energy meters and the latest on how to slash your broadband bill.
Angela, Julia and Gloria find out why millions of parents aren’t getting the financial support for childcare they’re entitled to, and there's advice about travel insurance.
Julia, Gloria and Angela hear from those determined to fight back against the scourge of scam text messages, and they explain how to stop credit check errors ruining your rating.
Angela, Julia and Gloria expose the network of firms breaking the rules with countless nuisance sales calls, and travel expert Simon Calder answers your questions live in the studio.
The team expose the marketplaces that fail to remove fake listings quickly enough and cost unwitting users thousands, and they reveal what the end of 3G means for the phone in your pocket.
Angela Rippon, Gloria Hunniford and Julia Somerville return for a week of live specials. The team meets a woman who was over-billed more than £6,000 by her energy supplier.
Rip Off Britain’s week of live Cost of Living specials continues with unmissable advice on how to ease the burden of loan and mortgage payments.
The team asks whether some staggering price increases could be down to more than just inflation and has advice for anyone unhappy with a company raising prices during a contract.
The team meets some of the people facing debt collection threats for energy bills they paid long ago to a company that no longer even exists.
The team explores the surge in fraudsters recruiting people to earn extra cash working from home – but ultimately stealing their money.
Angela Rippon and the team expose some of the rip offs that are costing British consumers.
Angela Rippon, Gloria Hunniford and Jennie Bond are on the trail of rip offs that have British consumers up in arms. The team takes on the UK's utility companies.
Angela Rippon, Gloria Hunniford and Jennie Bond expose rip offs that are costing British consumers. The team investigates the personal finance and banking industry.
Angela Rippon, Gloria Hunniford and Jennie Bond are on the trail of rip offs that have British consumers up in arms. The team goes shopping to expose High Street rip offs.
Angela Rippon, Gloria Hunniford and Jennie Bond on the rip offs that have British consumers seething. A look at why some of us are paying over the odds for mortgages.
In the last of their investigations into the rip offs that are affecting UK consumers, Angela Rippon, Gloria Hunniford and Jennie Bond lift the lid on the travel industry.
Angela Rippon and the team expose some of the rip offs that are costing British consumers.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond tackle the sharp practices making viewers hot under the collar. The mail bags are full to the brim with consumer complaints, prompting the team to travel the length and breadth of the country to investigate concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond travel the country tackling sharp practices affecting consumers and investigating rip-offs and concerns both big and small.
Angela Rippon, Gloria Hunniford and Jennie Bond travel the country tackling sharp practices affecting consumers and investigating rip-offs and concerns both big and small.
The Rip Off Britain team expose the Rip Offs costing British Consumers.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville travel the country tackling the rip-offs affecting consumers and investigating concerns both big and small.
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal and try to get their problems resolved.
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal and try to get their problems resolved.
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal and try to get their problems resolved.
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal and try to get their problems resolved.
Angela Rippon, Gloria Hunniford and Julia Somerville battle on behalf of viewers who feel they've been ripped off or had a raw deal and try to get their problems resolved.
Consumer show. The team investigates whether energy bills are not just too high, but also too complicated; plus a look at a home insulation that went disastrously wrong.
Consumer show. The team investigates how mistakes made by energy companies can result in bills demanding tens of thousands of pounds. Plus, a boiler breakdown annoying customers.
Consumer show. The team investigate cases where consumers have been forced to pay over the odds for goods or services, including a man charged 14,000 pounds to unblock a drain.
Consumer show. The team investigate companies cashing in on a mis-selling scandal with a service you can get for free, and meet the young drivers priced off the road by insurance.
Consumer show. The team tests whether Chip and PIN is as secure as the banks claim, meeting a woman who lost 16,000 pounds. Plus the pricing antics of Britain's best-loved comic.
Consumer show. The team investigates what's being done to tackle the property investment schemes that have cost some their entire life savings. Plus, a home infested with rats.
Angela Rippon, Gloria Hunniford and Julia Somerville tackle sharp practices affecting consumers. They ask why people in slow broadband areas pay the same as everyone else.
Angela Rippon, Gloria Hunniford and Julia Somerville tackle sharp practices and investigate rip-offs. They meet residents hit with thousands of pounds' worth of parking tickets.
Angela Rippon and the team expose some of the rip offs that are costing British consumers.
Gloria Hunniford, Angela Rippon and Julia Somerville return with the series exposing rip-off raw deals and poor service. They test the claims of a cash for gold company.
Gloria Hunniford, Angela Rippon and Julia Somerville meet people angry about being left out of pocket, and investigate a big name high street store letting customers down.
Gloria Hunniford, Angela Rippon and Julia Somerville meet a family devastated by a catch in the small print that could force them out of their home.
Gloria Hunniford, Angela Rippon and Julia Somerville Gloria investigate problems to do with the home. Plus, a woman who is worried that her boiler may not meet current standards.
Gloria Hunniford, Angela Rippon and Julia Somerville meet people fighting to get out of contracts they say are expensive or unfair.
Gloria Hunniford, Angela Rippon and Julia Somerville hear how a heating system in thousands of homes has left some families with unexpectedly high bills.
Gloria Hunniford, Angela Rippon and Julia Somerville help some residents fighting an annual charge. Plus, the villagers who cannot get a decent broadband connection.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate how an error has made it almost impossible for one couple to sell their home.
Gloria Hunniford, Angela Rippon and Julia Somerville meet a meet a football fan who never received his paid-for tickets. And the company taking advantage of people's dreams.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate complaints about the banks. And more consumer issues are resolved at the Pop-Up Shop.
Gloria Hunniford, Angela Rippon and Julia Somerville look into the companies dealing with mis-sold PPI payments, and reveal how a company was taped lying to prospective customers.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate energy companies, meeting a man who was sent a £7,000 electricity bill for the year. Plus, how to lower bills.
Gloria Hunniford, Angela Rippon and Julia Somerville help a woman forced to pay someone else's loan and explore problems with websites offering bargain deals.
Gloria Hunniford, Angela Rippon and Julia Somerville meet a couple who were bitterly disappointed by a luxury holiday experience. Plus the true value of one store's gift vouchers.
Gloria Hunniford, Angela Rippon and Julia Somerville visit a housing estate where a problem has dragged on for years, and look at the rising cost of parking at train stations.
Gloria Hunniford, Angela Rippon and Julia Somerville ask if online comparison sites really do offer the best deals and investigate the price of being loyal to big companies.
Gloria Hunniford, Angela Rippon and Julia Somerville expose rip-offs, raw deals and poor service.
Gloria Hunniford, Angela Rippon and Julia Somerville reveal how confusion over road signs in a single spot has earned one council hundreds of thousands of pounds.
Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman who learned that she owes her bank more than six times the amount she thought she had borrowed.
Consumer show. The team ask who will end up paying the price for the recent floods, and help a couple whose insurance company refuse to pay out following a fire.
The team investigate complaints about the banks, meeting a woman angry no-one can tell her what has happened to the £25,000 she left in her account.
Consumer show. The team meet the families who were promised cheaper electricity, but who instead have been hit with bills four times higher than they should have been.
Consumer show. The team investigate the companies who have taken hundreds, or even thousands, of pounds from customers but provided absolutely nothing in return.
Consumer show. The team want answers from a company taking hundreds of pounds for flight tickets they haven't supplied, and meet a woman who's ended up losing her identity.
Gloria Hunniford, Angela Rippon and Julia Somerville meet the woman conned out of her bank details. Plus the companies taking advantage of an easy way to make payments.
Gloria Hunniford, Angela Rippon and Julia Somerville test the claims of a cash-for-gold company - how much will they really pay out for unwanted jewellery?
A look at the care home contracts that come with a costly sting in the tail, and how buying a second hand car led to one woman being woken in the middle of the night.
Angela Rippon and the team expose some of the rip offs that are costing British consumers.
As the team expose the latest scams designed to trick you out of your money, Angela Rippon tracks down the fraudsters who hacked her email account.
The team tackle costly and unexpected problems viewers have had with their homes, including meeting a couple fighting to regain access to their own property.
The team investigate the daily deals websites that promise huge savings - but do not always deliver what you had bargained for. Plus a house purchase with a twist.
The team look into one of the new breed of companies that promise to sell your home fast by buying it themselves. But is the deal all that it seems?
The team investigate the plumbing company that has left some customers feeling as if they have thrown money down the drain, and solve more problems in Liverpool.
A couple of newlyweds are forced out of their dream home as a precaution. How can people be sure that what they are told about a property is true?
As complaints about the big energy companies continue to grow, one woman says her supplier has left her out of pocket after months of overcharging.
This episode looks at the pothole problem costing UK drivers billions of pounds every year. Who should pay for the damage to cars?
The team investigates why some viewers have been hit with bills they did not expect for hundreds or even thousands of pounds, and offers some advice.
The team meets a family who face losing their home because of a mistake that has meant for six years they have been pursued for somebody else's debt.
The team take a look at the banks' approach to victims of fraud, and try to help viewers who have been stung get their money back. Plus an online shopping scam.
Angela Rippon investigates why homeowners promised cheaper energy have instead been hit with sky-high bills, forcing them to choose between eating or keeping warm.
The team investigates customer service, and puts to the test one of the biggest consumer bugbears of all: how long it takes for big companies to answer a call.
Stories in this episode include a couple whose worldly goods have entirely disappeared after they paid a shipping company to transport them home.
Angela Rippon, Gloria Hunniford and Julia Somerville look at why it is perfectly legal for a company that owes you money to shut down and reopen under a new name.
Julia Somerville, Angela Rippon and Gloria Hunniford meet the people being pursued by one of the biggest names in the business for debts they never took out.
The team meet people who have lost a lot of money thanks to someone else's mistake, including a woman who cannot retrieve cash transferred into the wrong account.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why cold calling remains one of consumers' biggest bugbears, and reveal a cold calling scam.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate situations where viewers have ended up thousands of pounds out of pocket - in some cases thanks to their own bank.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with insurance, including a look at the rising cost of pet insurance.
Angela Rippon and the team expose some of the rip offs that are costing British consumers.
A shameless con that saw expensive goods stolen right from under a charity's nose, and the man renting out flats he doesn't even own.
The team reveals the fast-growing menace that can make a house virtually unsellable, and meets the homeowners worried that fracking has hit property values.
The team explore the fallout some viewers have had from extreme weather, including one couple's two-year battle to prove their home was damaged by a storm.
The team meet the family devastated by what happened when they chose the wrong dealer to sell them a puppy.
The team investigate why the courier deliveries to one man's shop continually arrive broken with a test revealing how roughly they must have been treated.
The team reveal the results of a test into the customer service of the Big Six energy companies, plus simple ways to bring down your energy bills and save money.
The team meet people who've ended up thousands of pounds out of pocket after being let down by the companies or individuals they've done business with.
The team investigate cases where viewers say they haven't had what they paid for, and how social media is transforming the speed and success of complaints.
The team look into some audacious scams that anyone could fall for, including the boiler room scam peddling shares that either don't exist or are worthless.
The team investigate more situations where viewers have had a raw deal. Including a couple's travel insurance claim that was turned down for an astonishing reason.
The team reveal how to become more online-savvy and avoid being stung by internet fraudsters or companies that are not what they seem.
The team investigate situations where viewers claim they have been treated unfairly or fallen foul of rules they did not even know were in place.
The team investigate cases where people end up paying over the odds - sometimes by thousands of pounds.
The team investigate extraordinary stories to do with money, including the couple who lost hundreds of pounds thanks to simple errors with a bank transfer.
The team meet viewers who handed over hundreds of pounds to people who seemed to be experts in their field but did not get quite what they expected.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate stories to do with health. Why are patients at GP surgeries having to call a premium rate number?
Gloria Hunniford, Angela Rippon, and Julia Somerville expose disastrous problems with brand new properties, including a grand design that has gone terribly wrong.
The team investigate mysterious flooding that is seriously damaging a home, and a church whose solar panels fail to generate a profit.
The team explore unsound investment opportunities. An investor in an apparently star-studded blockbuster wonders whether the movie will ever actually be produced.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why the terms and conditions we sign up to every day are so long-winded and complicated.
Angela Rippon and the team expose some of the rip-offs that are costing British consumers.
The team unravel the latest scams, including an elaborate con that saw a woman tricked into believing she was working undercover for the police.
The team investigate problems viewers have said they simply can't resolve, including the mysteriously flooded garden that now threatens a family's entire house.
The team meet a group of neighbours who have discovered they have been paying too much for their water for decades.
The team investigate the story of a couple who paid to put their belongings into storage but have never seen them since.
The team investigate property nightmares and disastrous building work, with a report on a company that's taken thousands of pounds for jobs left unfinished.
The team explore whether enough is done to contact customers when a product is recalled for safety reasons and reveal new ways to check if products are safe.
Unwanted calls - and how to stop them - are under investigation as the team meet people plagued by a barrage of nuisance calls.
The team are on the trail of whoever is behind a fake shopping site that uses the details and addresses of genuine businesses to lure people into ordering.
The team uncover a new twist to the problems hundreds of viewers have had with passport websites that aren't what they seem.
The team meet viewers caught out by the small print - including a family whose holiday was almost grounded by a simple but very costly mistake.
The team expose all-too-plausible scams that have cost viewers hundreds of thousands of pounds and share advice to help viewers avoid being stung the same way.
The team reveal easy ways to avoid losing either money or personal details online, investigating the darkest corners of the web.
The team talk to a man whose bank refused to believe he wasn't dead, in an error that ended up costing him hundreds of pounds.
The team investigate situations where viewers have been left frustrated by the customer service they have received.
A tragic event highlights a common mistake made with holiday cover, and the team open up a pet clinic after a rise in complaints about insurance.
The team investigate houses under attack from plants and trees and what happened to one woman's family silver after she trusted an expert to sell it.
The team investigate the spiralling costs of energy and heating and share advice on how to bring bills down without switching supplier.
As the team investigate whether we always get value for money, there's an exclusive peek at the tough tests designed to identify which products are the best.
The team investigate complaints about big-name brands, including a sofa store whose new furniture didn't please one woman in the way she'd expected.
The team expose bogus celebrity endorsements that tempt you into handing over cash for something you may later regret.
Angela Rippon and the team expose some of the rip-offs that are costing British consumers.
The team start with a particularly nasty case that saw one woman cheated out of £90,000.
The team meets a couple whose builders caused the entire house to collapse.
How many of the miraculous claims made for top-selling shampoos are really true?
Star Wars actor Mark Hamill reveals how he is taking on the fraudsters making big money from conning fans.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate the safety of tumble dryers.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate new threats to your personal details.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate complaints about charities.
Gloria Hunniford, Angela Rippon and Julia Somerville ask why car dealers don't always give correct information.
With a look at safeguards Britain's online stores have in place to stop children buying products aimed at adults.
The team investigate why so many people have had problems trying to get faster broadband in their homes.
The team examine a computer threat that could see your files held to ransom and made inaccessible unless you pay up.
The team meet people who have all found ways to reduce what they previously paid on household bills.
The team expose the secret sales techniques used to pressure more vulnerable customers into buying products they simply can't afford.
The team meet viewers whose purchases have had an unwelcome sting, including homeowners desperate to know why their homes have flooded.
The team investigate if the price-match promises from some of the country's biggest retailers could come with a catch.
With fake job scams on the rise, the team unpicks how the fraudsters make their ads so plausible - thanks to actors posing as employers.
Why residents desperate to get the condition of their roads up to scratch will only be able to do it by forking out thousands of pounds themselves.
The team uncovers how the billing mistakes of one mobile phone giant have caused customers months of misery.
The team investigates cases where viewers haven't had what they paid for, including a big name music concert that went wrong from the start.
The team discovers how a business supposed to help people manage their debts left them owing more than they had in the first place.
Angela Rippon and the team expose some of the rip-offs that are costing British consumers.
The team meets the people who have had tens of thousands of pounds stolen from their bank accounts.
The team explores the risk people face from hackers - and the impact it can have if personal details are exploited.
Angela Rippon, Gloria Hunniford and Julia Somerville unravel the story of a man persuaded to spend his life savings on seemingly valuable pieces of art.
The team unpick the door-to-door mattress scams conning households across the country.
The team investigate companies that have not stuck to even the most basic of promises.
The team looks at how people are being tricked out of money by a scamming technique that's becoming increasingly common.
The team unravel the rising threat of ID fraud, with one of the most shocking stories the programme has ever featured.
The team investigate whether Britain's sofas are as fire-resistant as labels claim after one woman's terrifying ordeal.
How does Britain's mobile coverage compare with services elsewhere - and what is being done to make it better?
Angela Rippon, Gloria Hunniford and Julia Somerville learn why for many the dream of owning a new home has turned sour.
Angela Rippon, Gloria Hunniford and Julia Somerville uncover the latest tricks used by scammers to get their hands on people's money.
The team expose devastating problems that have left homeowners out of pocket, including the mysterious cracks which led to properties getting demolished.
After claims that the black boxes supposed to bring down the cost of car insurance don't work the way people would hope, the team tests them out.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate big-name companies who have left viewers feeling let down.
The team investigate cases where the reality of what viewers ended up with is very different from what they expected for their money.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate cases of elderly or vulnerable people who have felt pressured into parting with their money.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the loopholes and gaps in the law catching many people out.
Gloria Hunniford, Angela Rippon and Julia Somerville unravel mysterious scams designed to get hold of either cash or personal details.
The team investigate whether staff at one of the biggest names on the high street are telling shoppers the entire truth about a product.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate whether finance deals used by people to buy a new car are all they are cracked up to be.
Angela Rippon and the team expose some of the rip-offs that are costing British consumers.
Angela Rippon, Gloria Hunniford and Julia Somerville meet tower block residents who have been told their homes are dangerous in the wake of Grenfell.
Angela Rippon, Gloria Hunniford and Julia Somerville ask if the tide is turning against overzealous parking firms cashing in on honest mistakes.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why fraudsters use the tactic of posing as police to con people out of their cash.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate if the guarantees offered by a big name store are quite as 'no quibble' as promised.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the truth behind headline-grabbing ways people are told they can make or save money.
Angela Rippon, Gloria Hunniford and Julia Somerville expose the car-cloning scam that led to armed police turning up on one startled viewer's doorstep.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate situations where viewers feel they have been let down by their bank.
Julia Somerville, Angela Rippon, and Gloria Hunniford meet viewers who have found themselves in desperate situations through no fault of their own.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate why homeowners whose properties were destroyed in a gas explosion are still being billed by their energy companies.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with some of the biggest names in the country.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate problems viewers have had with couriers and look at how businesses often let down people who are hard of hearing.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate dodgy second-hand cars, pricey dating agencies and the state of rental properties neglected by landlords.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate cases of identity theft and ask experts which of the big-name banks has the best online security.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate alarming catches in terms and conditions, meaning your insurance may not cover you if your car is stolen.
Gloria Hunniford, Angela Rippon and Julia Somerville investigate a builder with a string of unhappy customers, and fundraisers whose money never reached the intended charity.
Angela Rippon, Gloria Hunniford and Julia Somerville reveal some surprisingly simple ways to save money, taking a look at whether big-brand medicines are worth the cost.
Gloria Hunniford, Angela Rippon and Julia Somerville expose the latest scams targeting people who can least afford to lose their cash.
Julia Somerville, Gloria Hunniford and Angela Rippon investigate situations where viewers don't feel they have had what they paid for.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate big-name companies that viewers say have let them down.
The team battle on behalf of viewers who feel they have had a raw deal, including the homeowners who say their new-build properties have fallen far short of expectations.
Angela Rippon, Gloria Hunniford and Julia Somerville return with more investigations.
An exclusive look at how airports are trying to ensure last year's Gatwick drone chaos doesn't happen again.
The team reveal how a flaw in the system means used cars being sold by well-known dealerships are actually insurance write-offs. Plus an expose of unscrupulous pet traders.
How fraudsters are copying the websites of real companies to steal your cash, while leaving the genuine businesses to clear up the mess, and how to recognise bogus bailiffs.
Why the goods you put into safe storage may not be quite as protected as you might expect. Plus how you might lose out if new small energy companies go bust.
Investigations into the quality of new build housing and the mystery parcels baffling homeowners up and down the country.
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate companies viewers say have let them down, including a car recovery firm.
Gloria Hunniford, Julia Somerville and Angela Rippon investigate more scams, including the case of a woman tricked into helping fraudsters raid her bank account.
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
Today, some of the newest and nastiest scams, including the extraordinary wave of car cannibalism, in which parts are stolen from people’s cars by masked thieves in broad daylight.
Angela, Gloria and Julia look at the cutting edge technology designed to make our lives easier, but which, some viewers are telling us, has ended up making things harder.
In the wake of devastating street flooding, are the water companies doing enough to cut down on leaks?
Gloria Hunniford, Julia Somerville and Angela Rippon investigate the bold tactics some companies are accused of using to stop disgruntled customers complaining.
Julia Somerville, Angela Rippon and Gloria Hunniford investigate how some companies will seemingly stop at nothing to get your business.
How one woman discovered a man she barely knew had married her seriously ill mum, giving him the right to inherit her estate.
How a mistake by the financial regulator opened the door to fraudsters, and why isn’t the new banking code of conduct getting everyone back the money they’re owed due to online fraud?
How scammers used the image of one of Britain’s most trusted TV stars to steal thousands of pounds from unsuspecting members of the public.
The case of mistaken identity that left one woman fighting to prove she was telling the truth, and the man who reported a burglary at his home but ended up on trial himself.
The team investigate whether some companies using new data protection rules as an excuse to keep vital information from you.
Angela Rippon, Gloria Hunniford and Julia Somerville return with more investigations.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate a high street gift card scam and hear about one man's race to stop crooks taking out phone contracts in his name.
Angela Rippon, Julia Somerville and Gloria Hunniford discover how a simple mistake with your insurance claim after a car accident could leave you thousands of pounds out of pocket.
The team reveal one of the most jaw-dropping scams they have ever seen. They also see how fraudsters have made a fortune preying on pandemic paranoia during the Covid-19 crisis.
How dozens of drivers have lost money to a company that sold their car for them but didn’t pass on a penny of the cash, and how to spot a dodgy online retailer.
Rev Richard Coles reveals how a fake crowdfunding appeal was set up following the death of his husband last year.
The team investigate a supermarket loyalty card scheme that refuses to refund customers who have had their points stolen by scammers.
The team expose flaws in the UK companies register that allow dodgy firms to appear legit, and why is a little-known government agency claiming to own bits of people's gardens?
A woman whose husband paid £85,000 for collectable gold coins learns what they’re really worth, and the couriers who did a runner after being hired to move valuable items.
The team hear from job seekers who were told that before they could even get an interview, they would need to pay for training that ultimately turned out to be pointless.
Julia Somerville, Gloria Hunniford and Angela Rippon investigate how thoroughly builder-vetting websites check the tradespeople they list.
The shocking tale of the hackers intercepting customer accounts with fast-food businesses and leaving them to foot the bill. And how companies are failing victims of identity fraud.
Angela joins a stake out with a man whose confrontational approach to taking on the fly tippers has to be seen to be believed. Plus, top-notch consumer advice is handed out at the annual pop up shop.
How the scramble for a hot tub has left people hundreds of pounds down. Plus, how criminals posing as key workers have played on the people’s fears to extract yet more money from their victims.
Angela meets the fed-up pedestrians who want to bring an end to motorists parking on the pavement. They say it’s dangerous and inconsiderate- drivers say they have no choice.
How one of the biggest online shopping companies in the world has left its customers wishing they’d taken their business elsewhere.
Gloria Hunniford, Julia Somerville and Angela Rippon reveal how banks are leaving some victims of fraud high and dry, despite new protections having been introduced.
How married couples hoping for a tax break have been left with much less than they expected, and the vulnerable people left forking out for warranties that are close to worthless.
How some bank customers have been left with no access to their cash after being frozen out of their accounts, and parents facing huge phone bills run up by their unsuspecting children.
The team meet electric bike owners who say they have lost out after their prized possessions were stolen and their insurers wouldn’t pay out.
Gloria Hunniford pays a visit to the residents of one Kent town that is slowly sliding into the sea, finding out just how they are coping with their perilous situation.
Angela Rippon, Gloria Hunniford and Julia Somerville return with more investigations.
Angela Rippon investigates the green schemes that have fallen foul of the mortgage providers when owners come to sell up. And is crowdfunding a safe bet or a risky investment?
The team investigates the ransom demands being faced by small businesses hit by online hackers. Are social media firms doing enough to help victims?
Gloria Hunniford goes on the trail of some mysterious missing parcels, hearing how precious cargo can end up being sold off at auction instead of safely delivered.
The devoted dog owners who insured their precious pets only to find that it didn’t pay out when disaster struck. And who keeps your lights on when your energy supplier goes bust?
Julia Somerville meets a woman whose act of charity was scuppered when her delivery company lost the parcels she was sending to help others.
When is storm damage really storm damage? The team look at home insurance small print. And the families whose gardens have been fenced off and branded dangerous after terrifying landslides.
Gloria Hunniford meets victims of a scam that starts with a simple message about parcel deliveries before leading people into a terrifyingly plausible confidence trick.
Julia hears about the bewildering sales tactics of cold callers who pursue vulnerable people, and the energy brokers not always offering the best deal.
How damage caused by delivery drivers has left homeowners with broken walls and big bills, and the big-name company whose customer service has left many at their wits’ end.
Julia hears from the learners in lockdown who found self-education more expensive than they had expected, and the online electronics retailer that has left dozens of customers in the lurch.
Gloria Hunniford, Julia Somerville and Angela Rippon hear from a woman battling one of the world's tech giants to regain access to her late husband’s photos and videos.
Angela Rippon, Gloria Hunniford and Julia Somerville investigate the shocking story of a mum whose two-year-old daughter was left fighting for her life after swallowing a toy.
This episode features the residents of one estate who fear they might be charged to access their homes after being told the land in front of their houses is up for sale.
Gloria Hunniford, Julia Somerville and Angela Rippon meet the people who say they have been forking out thousands for subscription services that they did not realise they had signed up to.
The team visit a housing estate in Stoke that is gradually sinking into the ground, with residents fearing they will be left to clear up the mess.
How you can make sure you’re protected from the growing crime of number spoofing, in which scammers fool people into believing they are calling from a genuine bank phone number.
How moving into some new build homes comes with strings attached when it comes to your choice of broadband provider, and how to tell whether a guarantor loan is right for you.
Payment holidays are meant to help out those people in tricky financial situations, so why are some people feeling that taking one out has left them in a worse position than when they started?
How criminals are using popular social media sites to make money by copying other people’s work.
The faulty meters driving some viewers up the wall, and how the home fitness craze, super-charged in lockdown, has become one of the biggest let-downs for some customers.
Angela Rippon, Gloria Hunniford and Julia Somerville return with more investigations.
Angela meets the devastated neighbours left footing the bill for flats that fell into the ground, and the team investigate the energy switch you didn't want.
Rip Off Britain tackles the scam social media listings catching people out in search of a home to rent, and the shocking results of the team’s investigation into the scale of scam ads.
In this episode, the deaf movie lovers furious at the lack of captioned screenings, insurance companies and storm damage, and top tips from the country’s leading consumer experts.
Julia Somerville, Angela Rippon, and Gloria Hunniford meet the people pursued to pay debts racked up by someone else. Angela investigates what went wrong.
Julia meets brides-to-be who believed they’d done all they could to protect their wedding, but whose dream day went up in smoke, and lots of top-notch advice from our expert advice clinic.
Angela Rippon investigates the second hand cars with a secret history which could be putting you in danger. There is also an investigation into an online marketplace.
Gloria Hunniford hears the shocking story of a woman who lost one of the largest amounts of money the programme's ever reported on. Plus, the latest twist on Sim swap – the mobile phone takeover scam.
Rip Off Britain looks at people who spent thousands on a bold new venture only to be left with nothing to show for it. Plus parking tickets that ended up with a summons to court.
Featuring the family home devastated by floods of the very worst kind. Plus the green dreams that became expensive messes after the experts responsible got things wrong.
Including the new 'money flip' con that’s hitting social media with devastating consequences. And the latest on pet scams – it’s a problem that just won’t go away.
The fraud victims with nowhere to turn, including a bereaved mum trying to wrestle back control of her late son’s social media accounts from a scammer, and the woman whose bank had no number for her to report the scam that cost her thousands.
Angela Rippon dons a helmet and hits the streets to discover why eScooters are leaving some pedestrians feeling scared. And the small businesses ruined by crooks who hijacked their online listings to steal customers.
Julia Somerville, Gloria Hunniford and Angela Rippon hear from the families pushed to the brink by mould in their homes and who feel their complaints aren’t being heard.
Gloria Hunniford, Angela Rippon and Julia Somerville take on scammers, including the fraudsters taking out expensive phone contracts and leaving others to foot the bill.
Angela Rippon, Gloria Hunniford and Julia Somerville meet people whose homes have been put at risk through no fault of their own.
Is a new look and new name enough to transform how customers feel about one major delivery company? And the new communities left waiting months for developers to finish off the playgrounds and amenities they were promised.
Gloria Hunniford, Julia Somerville and Angela Rippon ask if the banks are acting fast enough when it comes to responding to fraud.
The no-win-no-fee cases that came with an expensive bill at the end, and the music festivals leaving some disabled people feeling excluded.
Gloria Hunniford, Julia Somerville and Angela Rippon hear how one man has been left paying a £48,000 mortgage, whilst someone else ran off with the money, all down to a mix-up at the banks.
Julia Somerville, Angela Rippon and Gloria Hunniford hear from the small business owners battling enormous energy bills and fighting for survival. And the official body whose delays are leaving people out of pocket and out of time. Also, there are problems solved in the Virtual Advice Clinic.
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
The team reveals failures in customer service at one of the country's biggest energy firms and how a driver ended up with a £5,000 bill for an accident that wasn't their fault.
Gloria Hunniford meets tenants living with damp, mould and a rat infestation in homes in one of Britain's biggest housing associations.
Customers who order one thing but receive another and then are refused a refund. And the holiday firms whose terms and conditions are almost impossible to navigate.
A woman's credit rating is ruined by scammers who took out multiple mobile phone contracts in her name. And how to deal with the car cannibals who set their sights on stealing parts of your car.
The team help a group of karate enthusiasts claim a refund from an airline. And why have new rules to keep private parking companies in check failed to materialise?
The team reveal the shocking case of a man whose bank accounts were drained via his online apps when his mobile was stolen from him, only for his bank to refuse to reimburse him.
Tech expert David McClelland reveals how your social media could be an open door to let scammers get to your money – and how you can shut them out.
Angela, Gloria and Julia tackle the shocking scourge of appliance cover policies that aren’t worth a penny. Also, where do you find a good builder?
The team get to grips with the tricky problem of compostable and biodegradable packaging. Does the labelling really stack up?
The team challenge the food delivery giants making customers pay for items that were never delivered. Also, what to do if you've received vouchers for cancelled holidays.
The team investigate an airport meet-and-greet company that ran up thousands of pounds of fines driving a man’s car through central London, leaving him with the bill.
Angela Rippon, Julia Somerville and Gloria Hunniford are on the trail of QR codes that led people to spend more than they bargained for.
Some companies offer multiple services in the name of ease and simplicity, but what happens when things go wrong?
Julia, Angela and Gloria investigate the home repair policies, car insurance and funeral plans that didn't deliver what those who signed up to them expected, and explain what you can do to avoid them.
We explore the online reviews that may not be all they appear to be, and share the very latest advice on how to spot the real from the fake so that you can buy with confidence.
Gloria, Angela and Julia hear from one woman who has spent years trying to get her energy company to explain how she ended up owing over £5,000.
The team take an exclusive look behind the scenes at a bank’s fraud help centre, where staff are in a daily battle to try and stop customers losing thousands to scammers.
Julia, Angela and Gloria investigate the cases of people who claimed thousands of pounds in tax rebates only to be told they must pay back far more than they received.
Gloria, Angela and Julia try to help a family whose beloved home has suffered six devastating floods in as many years.
The young couple left out-of-pocket when their all-inclusive holiday turned out to be missing some key elements.
The crypto con which saw one man lose £130,000 to a scammer. And Gloria, Angela and Julia look at the shocking story of how one man’s search for romance left him penniless and heartbroken after he fell for a mega scam. Plus the frontline fightback against pet fraud.
How delays at the top of the DVSA are fuelling a black market in driving tests. Also, a look at the government’s plans to supercharge the war on fly tipping and the dangers of bargain hunting.
The customer service meltdown at one of Britain’s most trusted brands and how it’s caused chaos for thousands of people.
The 11-year-old that booked a £4,000 holiday by accident. Plus, why car insurance prices are going through the roof for some people.
The holiday makers scammed by a fake travel firm. Plus, how customers have got caught up in a spat between big name travel firms.
How downloading the wrong app led to one woman having £12,000 stolen from her bank account while she slept – the team investigate how it happened.
How a burst pipe and rejected insurance claim left one woman with an £86,000 repair bill, all thanks to a condition in the small print.
The removals firm that caused hundreds of pounds of damage. And how a simple request to change her phone contract left one woman exasperated and resigned to paying over the odds.
The Canary Islands holiday con that cost Brits thousands. And the couples left furious after their long-awaited cruises skipped key sights but still refused them a refund.
How one woman's battle with her home insurer left her in tears as she struggled to care for her disabled son.
The team hears from the couple facing more than £100,000 in repair bills to fix their family home or run the risk of it collapsing around them.
Using an airport meet and greet company might sound like a convenient service, but not this one. We hear from the police officer who brought one dangerous rogue operator to book.
How one man’s bid to become a property developer left him thousands of pounds out of pocket – we’re probing the auction house selling properties that came with a bigger outlay than first expected.
Holiday horrors at the check-in desk when a family of ten are split up, thanks to a plane swap leaving seven of them grounded. The eye-catching £1 holiday deposits that aren’t a quid after all. And badly behaved airlines – is it about time they were brought into line?
How fraudsters are cashing in on the huge demand for concert tickets by hacking genuine social media accounts to lure in their targets.
The team meets a man who discovered a hidden clocking device behind the dashboard of his car, which could mean it had covered thousands of miles more than he realised.
The team hears from the homeowners fighting a utility company that’s increased its prices almost tenfold in seven years – leaving them unable to afford their monthly bills.
Going green, going wrong – a council-backed energy scheme that left homeowners burned. How to avoid that happening to you, so your bid to go green goes great instead.
Where do you stand when your holiday hotel is shockingly different in real life to the glossy snaps on the travel agent’s website?
The team meets the families who paid tens of thousands of pounds for dream home extensions, only to be left with dangerously bad work that could cost much more to put right.
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
The team investigates the seriously written-off cars patched up and put back on the road, and asks why e-bike batteries, withdrawn for being a fire hazard, could still be on sale.
When an algorithm banned one woman from opening an online account because her surname was McManus, she asked Rip Off Britain for help!
The team meet one man worried that the £300k he spent on rare whisky might have vanished after the investment firm went bust.
Priced off the road: the young drivers handed a car insurance price hike in the middle of their policy.
The team investigates the holiday deal websites whose offers were very different to what was advertised.
From shockingly incorrect bills to broken smart meters, bad customer service to impossible debts, the Rip Off Britain team challenge the energy industry and the government.
The team meets a couple at loggerheads with a developer after finding soaked plaster and a beetle infestation in their new-build home.
How one tech giant’s phone insurance will only pay out if thieves don’t switch off the tracking software on your handset. And the people forced to pay for items that never arrived.
Could the biggest change to landlines in generations leave you without a phone or broadband? And the new plans that might bring private parking operators into line.
The hacked hotel emails that could cost you your holiday. Also, the team meets a woman who felt abandoned by her cruise company when illness struck on board.
Gloria Hunniford, Angela Rippon and Julia Somerville hear from the young people who thought they were dabbling in investments but instead ended up unwittingly money laundering.
The team tackle more bad practice, including debunking the claims of a slimming pill magazine that says you’ll lose a stone in a week.
The dogged debt collectors who won’t give up – even when you don’t owe them anything. And the missing mail causing huge headaches and leaving you out of pocket.
Life savings gone and no refund – why your choice of bank could make all the difference if you lose out to scammers.
The tour operator that one couple say really let them down when their coach transfer took a turn for the worst.
Gloria Hunniford and Julia Somerville are joined by Henry the Blue Peter dog, as they hear about the chihuahua owner from Oldham whose pet insurer refused to pay out.
Gloria Hunniford learns how the 1990s fashion for bamboo in our gardens is causing expensive problems for some homeowners 25 years later.
With millions of pounds sitting unclaimed in dormant or misplaced accounts, the team sets about helping a former bank worker track down her pension pot, which has been missing since the 1990s.
Gloria Hunniford and Julia Somerville get to grips with the lightweight construction material RAAC. Installed decades ago, it’s ended up decimating housing estates across Scotland.
Julia Somerville and Gloria Hunniford present a sun-drenched holiday edition, featuring airline passengers who were supposed to be travelling to Barcelona but got put on a flight to Lithuania.
Gloria Hunniford and Julia Somerville hear the story of a woman from Bolton who staged a protest at the local branch of her bank after being left penniless and with no access to her money.
A 90-year-old is shocked by a £17,000 ground rent bill on the flat he’s owned for 50 years. Plus the online marketplace being abused by scammers.
Gloria Hunniford, Julia Somerville and the team hear how the promise of a no win, no fee legal action left a man from Burnley with a £27,000 legal bill after a firm of solicitors went bust.
How mobile phone theft victims are facing huge bills when crooks’ purchases are charged to them.
The travellers seeking answers after their getaway plans were wrecked when huge security queues at a major British airport caused them to miss their flights.
How fraudsters are using social media posts about missing people and pets to hook their victims into scams.
How a recently bereaved widow from Lancashire was conned out of the £226,000 proceeds of a house sale by fraudsters who claimed she was investing in cryptocurrency.
The team investigate the homeowners who’ve found their homes targeted by scammers who steal personal information to try and sell their homes from under their feet.
We reveal how fraudsters are selling counterfeit versions of a well-known weight-loss drug and the potentially devastating consequences for one woman who suffered a seizure after injecting it.
In a special holiday edition, Gloria Hunniford, Julia Somerville and the team ask how much damage is too much damage when it comes to your passport.
The team uncovers the shocking story of the readily available gadget that can hack your wifi and renders many doorbell video cameras useless as security devices.
The team reveals how scammers are convincing victims to part with their cash by posing as senior bank staff, and pointing to their social media pages as evidence.
The reveals the story of how a car finance company’s mistake led to the credit record of a man from Blackpool being merged with a man from South Wales who shared his name.
The team hears from the women from South Wales who have been hounded for hundreds of pounds worth of debt after someone else took out a ‘buy now, pay later’ account in their names.
Julia Somerville, Louise Minchin, Gloria Hunniford and the Rip Off Britain team have with a sun-soaked holidays special focusing on your travel traumas.
Julia Somerville, Louise Minchin, Gloria Hunniford and the team hear the shocking story of how a woman’s attempts to invest both her own savings and her mum’s went disastrously wrong.
The team hear how a woman from south London says the electrical wiring in her vehicle is being repeatedly chewed by rats, causing thousands of pounds worth of damage.
Gloria Hunniford, Louise Minchin and Julia Somerville hear from viewers who say their carefully packaged goods are getting smashed by clumsy couriers.
Louise Minchin, Julia Somerville and Gloria Hunniford hear from victims of severe flooding who’ve been forced to move out of their homes for months because of delays in carrying out repairs.
The team hear from customers of a leading holiday cottages company, who say their getaways were wrecked when they found their holiday homes covered in grime.
The team report on restaurants and takeaways where incorrect hygiene ratings risk misleading customers. Is the system in need of an overhaul?
In a special investigation, Rip Off Britain goes undercover with BBC News to show how a telecoms firm is making promises about contracts business owners say it didn’t keep.
Louise Minchin, Gloria Hunniford and Julia Somerville seek answers for householders who say their water company should have acted quicker when the cryptosporidium bug was found in their tap water.
The team reveal how criminals are using artificial intelligence to create ‘deepfake’ videos of AI celebrities and public figures to try to get their hands on your cash
We hear the astonishing story of a couple who were forced to take five flights and travel 3,000 miles across Europe to board a cruise departing from Barcelona, following a series of airline mishaps.
The Rip Off Britain team is ready to tackle the issues you feel affect you the most.
The team investigate fake tenants who turned a home into a cannabis farm. And the pet microchipping database that could make it harder to track down your missing furry friend.
The team meet residents furious at water bills increasing by 47 per cent. And the energy company that incorrectly charged an 82-year-old nearly £3,000 on her winter bills.
The team help one family who narrowly escaped when their conservatory roof shattered and ask who should foot the bill.
The team help people stuck with paying a monthly contract for smartphones that were never delivered. And the SUV drivers left fearing for their safety when the cars developed a fault.
The team help a couple who paid thousands to terminate their timeshare membership. As another suspicious operator offers to help, the team are there to challenge his claims.
The team investigate the mysterious transactions made via mobile phone payments – even after the customer had cancelled their bank card.
The team expose a shocking trick caught on camera during a private car sale that’s left some drivers thousands of pounds out of pocket.
The team investigate the case of a girl who suffered severe burns after using a nail glue she bought online and expose the other products that pose a risk.
How a grandmother was groomed into cashing in her entire pension. Even her own family and the police couldn’t break the spell.
The team investigate the cases of holidaymakers left suffering from debilitating gastric illnesses after a luxury five-star trip to Cape Verde.
The team investigate the shopping app that one woman found so addictive, she asked her bank to cancel her cards in order to stop her spending.
The team take on the case of residents who were billed by their managing agent for fire safety upgrades to their front doors.
The team reveal the gift voucher blunders that left one customer with only two theme park tickets for her family of six.
How a scammer took over one woman’s WhatsApp account in a bid to defraud her friends and family.
The team investigate the cases of holidaymakers who say their relaxing breaks were ruined by noisy building work.
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